Team Workspace

Give the right people the right phone workspace access.

Users & Roles gives PhoneMachine customers a practical way to keep calls, texts, and follow-up moving without adding another front-desk hire.

Lets more than one teammate handle calls, texts, and follow-up.
Supports shared inboxes, routing, roles, and internal collaboration.
Keeps each line or brand with its own persona and phone behavior.

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How it works

Users & Roles

PhoneMachine keeps the phone interaction, customer context, and follow-up in one workflow so the next person on your team knows exactly what happened.

Lets more than one teammate handle calls, texts, and follow-up.

Supports shared inboxes, routing, roles, and internal collaboration.

Keeps each line or brand with its own persona and phone behavior.

Related features

More front-desk tools that work with this.

Shared Team Inbox

Route texts and calls across teammates.

Internal Video Calls

Browser video links and team collaboration.

Per-Line Personas

Each number can answer like a different brand.

Ready to test it?

Call the AI or start the setup flow.

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