Team Workspace

Different lines can sound and behave differently.

Per-Line Personas gives PhoneMachine customers a practical way to keep calls, texts, and follow-up moving without adding another front-desk hire.

Lets more than one teammate handle calls, texts, and follow-up.
Supports shared inboxes, routing, roles, and internal collaboration.
Keeps each line or brand with its own persona and phone behavior.

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How it works

Per-Line Personas

PhoneMachine keeps the phone interaction, customer context, and follow-up in one workflow so the next person on your team knows exactly what happened.

Lets more than one teammate handle calls, texts, and follow-up.

Supports shared inboxes, routing, roles, and internal collaboration.

Keeps each line or brand with its own persona and phone behavior.

Related features

More front-desk tools that work with this.

Users & Roles

Owner, admin, and member access.

Shared Team Inbox

Route texts and calls across teammates.

Internal Video Calls

Browser video links and team collaboration.

Ready to test it?

Call the AI or start the setup flow.

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