All features
Team Workspace
Route urgent, sales, support, or admin calls cleanly.
Team Routing gives PhoneMachine customers a practical way to keep calls, texts, and follow-up moving without adding another front-desk hire.
- Lets more than one teammate handle calls, texts, and follow-up.
- Supports shared inboxes, routing, roles, and internal collaboration.
- Keeps each line or brand with its own persona and phone behavior.
How it works
Team Routing
PhoneMachine keeps the phone interaction, customer context, and follow-up in one workflow so the next person on your team knows exactly what happened.
Lets more than one teammate handle calls, texts, and follow-up.
Supports shared inboxes, routing, roles, and internal collaboration.
Keeps each line or brand with its own persona and phone behavior.
Ready to test it?