AI phone system for real estate agents, brokers, teams, and brokerages
AI phone system for real estate agents and brokers
Capture buyer and seller leads, listing inquiries, showing requests, offer questions, and open-house follow-up while you are in a showing, at a closing, or with another client.
Meet Your Real Estate AI Employee
PhoneMachine answers calls for real estate, qualifies the request, captures the details, routes urgent work, and gives your team the clean next step.

What it handles for real estate:
New buyer leadCollect name, callback number, target area, price range, timeline, financing status, and whether they are working with an agent yet.
Seller / listing inquiryCapture property address, reason for selling, timeline, and the best time for a listing consultation.
Showing requestCollect the listing address or MLS number, preferred days and times, buyer or agent name, and pre-approval status if volunteered.
Offer or contract questionCapture the property, the question, and route to the agent without giving legal, appraisal, or negotiation advice.
Sign call from a listingAnswer basic approved listing facts, capture the caller, and route hot buyers fast.
Past-client and referral follow-upSupport light outbound calls for check-ins, review requests, and reactivation with approved scripts.
Why real estate teams choose PhoneMachine
Real estate leads are impatient. If a buyer or seller reaches voicemail, they call the next agent on the sign — and the commission goes with them.
Sign call while showing
A buyer calls the number on a yard sign while the agent is mid-showing. The AI captures the property, price range, and timeline before the buyer dials the next sign.
After-hours seller
A homeowner decides to sell at 9pm and calls. The AI books a listing consultation instead of letting the lead cool overnight.
Open-house overflow
During a busy open house, other buyers call in. The AI captures each one so no lead is lost to a ringing phone.
Referral protection
A past client refers a friend. The AI greets them warmly, captures the details, and routes the referral so it never slips through.
How it works
Answer, understand, route, follow up.
Real Estate caller reaches you
Use a PhoneMachine number or forward the line customers already call.
AI handles the front desk work
It follows your real estate scripts, FAQs, escalation rules, and caller history.
The conversation becomes structured data
Transcript, summary, tags, urgency, contact updates, and next action are saved.
Your team gets a clean handoff
Call back, text, assign a task, route urgent work, or launch approved follow-up.
Real Estate call handling, built in
Every vertical page keeps the current PhoneMachine system, with the scripts, boundaries, and intake fields changed for real estate.
Voice
Answers real estate calls 24/7 and captures intent.
Text / SMS
Sends links, reminders, confirmations, and follow-up replies with consent controls.
Outbound
Runs approved callback and follow-up scripts without inventing promises.
Knowledge
Uses approved real estate FAQs, policies, fields, and never-say rules.
Team handoff
Moves the conversation into your shared inbox with context and next steps.
Live call example
Hear the AI handle a real estate call.
Buyer lead is the kind of scenario the page is built around.
CALLERI saw your listing on Maple and wanted more info.
PHONEMACHINEHappy to help — I can capture your details for the agent. Are you looking to buy in that area, and what is your price range and timeline?
CALLERYes, up to about 600k, hoping to move in a few months.
PHONEMACHINEGot it. I will send a buyer lead for the Maple listing with your range and timeline so the agent can follow up quickly.
The math
One captured lead can be a full commission.
A single closed buyer or listing is worth thousands in commission — capturing one extra lead a month pays for the system many times over.
Guardrails for real estate
The AI uses the same PhoneMachine workflow with industry-specific safety and compliance boundaries.
Fair housing care
Intake stays neutral and factual; the AI does not steer, screen, or comment on protected characteristics.
No legal or financing advice
Contract, appraisal, and mortgage questions route to the agent or a licensed lender.
Approved facts only
Listing price, status, and details come from approved data — no guessing on HOA, taxes, or condition.
Starter
AI answers, records, and summarizes calls for one-person businesses.
Monthly option: $49/mo
Start free trial- 120 AI voice minutes / mo
What's included
- 1 business number + 2 users
- Inbound SMS inbox + outbound SMS (after carrier approval)
- Call recording + transcripts
- Browser video links
- 25 fax pages / mo
Business
The full AI phone system for growing teams.
Monthly option: $129/mo
Start free trial- 300 AI voice minutes / mo · 500 SMS / mo
What's included
- 5 users + 2 numbers included
- AI auto-learning + knowledge base
- API keys + webhooks
- Team chat + internal video
- Review collection + SMS keywords
Business Pro
Outbound automation for teams that run larger calling lists.
Monthly option: $299/mo
Start free trial- 600 AI voice minutes / mo · 1,000 SMS / mo
What's included
- Unlimited users + 2 numbers included
- Power Dial Contacts & Campaigns (voice + SMS)
- SMS drip automation
- Sentiment + predictive follow-up
- Voicemail drop
Enterprise
Custom — built for your team.
- Custom voice + SMS pool
What's included
- Custom users and numbers
- SSO, SCIM, audit logs
- Dedicated account manager + custom AI training
Real Estate setup
What the AI needs to know.
Buyer intake+
Name, callback number, target area, price range, beds/baths, timeline, financing or pre-approval status, and current agent relationship.
Seller intake+
Property address, reason for selling, timeline, occupancy, and best time for a listing appointment.
Listing facts+
Approved public details only — address, price, beds/baths, square footage, and status. Do not invent HOA, tax, or condition facts.
Showing coordination+
Listing address or MLS number, requested times, buyer/agent name, and pre-approval status if offered.
Financing boundaries+
Route mortgage, rate, and pre-approval questions to a lender partner; the AI does not quote rates or give lending advice.
Never-say rules+
Do not give legal, appraisal, negotiation, or fair-housing-sensitive advice, and do not guarantee price, terms, or approval.
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Read articleStop sending real estate callers to voicemail.
Launch a 24/7 AI front desk with real phone, SMS, scripts, summaries, routing, and follow-up for real estate.
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