AI phone system for real estate agents, brokers, teams, and brokerages

AI phone system for real estate agents and brokers

Capture buyer and seller leads, listing inquiries, showing requests, offer questions, and open-house follow-up while you are in a showing, at a closing, or with another client.

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Meet Your Real Estate AI Employee

PhoneMachine answers calls for real estate, qualifies the request, captures the details, routes urgent work, and gives your team the clean next step.

PhoneMachine.ai AI receptionist for Real Estate
24/7Always available
<3sFast response
100%Call capture

What it handles for real estate:

New buyer leadCollect name, callback number, target area, price range, timeline, financing status, and whether they are working with an agent yet.

Seller / listing inquiryCapture property address, reason for selling, timeline, and the best time for a listing consultation.

Showing requestCollect the listing address or MLS number, preferred days and times, buyer or agent name, and pre-approval status if volunteered.

Offer or contract questionCapture the property, the question, and route to the agent without giving legal, appraisal, or negotiation advice.

Sign call from a listingAnswer basic approved listing facts, capture the caller, and route hot buyers fast.

Past-client and referral follow-upSupport light outbound calls for check-ins, review requests, and reactivation with approved scripts.

Why real estate teams choose PhoneMachine

Real estate leads are impatient. If a buyer or seller reaches voicemail, they call the next agent on the sign — and the commission goes with them.

Capture

Sign call while showing

A buyer calls the number on a yard sign while the agent is mid-showing. The AI captures the property, price range, and timeline before the buyer dials the next sign.

Route

After-hours seller

A homeowner decides to sell at 9pm and calls. The AI books a listing consultation instead of letting the lead cool overnight.

Follow up

Open-house overflow

During a busy open house, other buyers call in. The AI captures each one so no lead is lost to a ringing phone.

Automate

Referral protection

A past client refers a friend. The AI greets them warmly, captures the details, and routes the referral so it never slips through.

How it works

Answer, understand, route, follow up.

01

Real Estate caller reaches you

Use a PhoneMachine number or forward the line customers already call.

02

AI handles the front desk work

It follows your real estate scripts, FAQs, escalation rules, and caller history.

03

The conversation becomes structured data

Transcript, summary, tags, urgency, contact updates, and next action are saved.

04

Your team gets a clean handoff

Call back, text, assign a task, route urgent work, or launch approved follow-up.

Real Estate call handling, built in

Every vertical page keeps the current PhoneMachine system, with the scripts, boundaries, and intake fields changed for real estate.

Voice

Voice

Answers real estate calls 24/7 and captures intent.

Text / SMS

Text / SMS

Sends links, reminders, confirmations, and follow-up replies with consent controls.

Outbound

Outbound

Runs approved callback and follow-up scripts without inventing promises.

Knowledge

Knowledge

Uses approved real estate FAQs, policies, fields, and never-say rules.

Team handoff

Team handoff

Moves the conversation into your shared inbox with context and next steps.

Live call example

Hear the AI handle a real estate call.

Buyer lead is the kind of scenario the page is built around.

Start with Real Estate setup
Buyer lead

CALLERI saw your listing on Maple and wanted more info.

PHONEMACHINEHappy to help — I can capture your details for the agent. Are you looking to buy in that area, and what is your price range and timeline?

CALLERYes, up to about 600k, hoping to move in a few months.

PHONEMACHINEGot it. I will send a buyer lead for the Maple listing with your range and timeline so the agent can follow up quickly.

The math

One captured lead can be a full commission.

A single closed buyer or listing is worth thousands in commission — capturing one extra lead a month pays for the system many times over.

More leads capturedSign calls and after-hours inquiries arrive structured instead of going to voicemail.
Faster responseHot buyers and sellers get routed immediately while the agent is busy.
Cleaner follow-upPast-client and referral outreach runs on approved scripts.

Guardrails for real estate

The AI uses the same PhoneMachine workflow with industry-specific safety and compliance boundaries.

Fair housing care

Intake stays neutral and factual; the AI does not steer, screen, or comment on protected characteristics.

No legal or financing advice

Contract, appraisal, and mortgage questions route to the agent or a licensed lender.

Approved facts only

Listing price, status, and details come from approved data — no guessing on HOA, taxes, or condition.

Pricing

Pick the plan that fits.

Full pricing details
AI Receptionist

Starter

AI answers, records, and summarizes calls for one-person businesses.

$39/mo billed annually

Monthly option: $49/mo

Start free trial
  • 120 AI voice minutes / mo
What's included
  • 1 business number + 2 users
  • Inbound SMS inbox + outbound SMS (after carrier approval)
  • Call recording + transcripts
  • Browser video links
  • 25 fax pages / mo
Outbound Automation

Business Pro

Outbound automation for teams that run larger calling lists.

$239/mo billed annually

Monthly option: $299/mo

Start free trial
  • 600 AI voice minutes / mo · 1,000 SMS / mo
What's included
  • Unlimited users + 2 numbers included
  • Power Dial Contacts & Campaigns (voice + SMS)
  • SMS drip automation
  • Sentiment + predictive follow-up
  • Voicemail drop
Enterprise

Enterprise

Custom — built for your team.

Custom
Contact Sales
  • Custom voice + SMS pool
What's included
  • Custom users and numbers
  • SSO, SCIM, audit logs
  • Dedicated account manager + custom AI training

Real Estate setup

What the AI needs to know.

Buyer intake+

Name, callback number, target area, price range, beds/baths, timeline, financing or pre-approval status, and current agent relationship.

Seller intake+

Property address, reason for selling, timeline, occupancy, and best time for a listing appointment.

Listing facts+

Approved public details only — address, price, beds/baths, square footage, and status. Do not invent HOA, tax, or condition facts.

Showing coordination+

Listing address or MLS number, requested times, buyer/agent name, and pre-approval status if offered.

Financing boundaries+

Route mortgage, rate, and pre-approval questions to a lender partner; the AI does not quote rates or give lending advice.

Never-say rules+

Do not give legal, appraisal, negotiation, or fair-housing-sensitive advice, and do not guarantee price, terms, or approval.

Stop sending real estate callers to voicemail.

Launch a 24/7 AI front desk with real phone, SMS, scripts, summaries, routing, and follow-up for real estate.

Start free trial