All features
Knowledge & Integrations
The AI answers from your approved business facts.
Business Knowledge Base gives PhoneMachine customers a practical way to keep calls, texts, and follow-up moving without adding another front-desk hire.
- Answers from your services, hours, pricing, policies, and documents.
- Connects to tools through webhooks, API keys, Zapier, Slack, and CRM integrations.
- Keeps compliance and audit history visible as the phone system grows.
How it works
Business Knowledge Base
PhoneMachine keeps the phone interaction, customer context, and follow-up in one workflow so the next person on your team knows exactly what happened.
Answers from your services, hours, pricing, policies, and documents.
Connects to tools through webhooks, API keys, Zapier, Slack, and CRM integrations.
Keeps compliance and audit history visible as the phone system grows.
Ready to test it?